The DRP charge according to need, but generally:
a: Oliver’s hourly rate is £200 plus VAT
b: Facilitation and Mediation services are charged at £4,000 per day plus VAT including preparation
c: One day workshops are charged at £250 plus VAT per head with a minimum charge of £1,000 plus VAT
Travel time is included and expenses, where applicable, are charged at net cost.
The DRP’s invoices are due for payment in full within fourteen days of issue.
The DRP will levy no charge if cancellation of workshop sessions or facilitation services occurs more than seven days before the scheduled date. In the event that cancellation occurs seven or less days before the scheduled date, The DRP’s full fee will be payable within fourteen days of issuing of an invoice. In the event of a postponement or re-scheduling of The DRP’s services to a date within four months of the original date no additional charge will be incurred however in excess of four months a charge of 50% of the total fee inclusive of VAT will be incurred in addition to the agreed fee.
In the unlikely event of a complaint arising it shall be raised initially in writing to The DRP and in the absence of its resolution it shall be referred to the Chartered Institute of Arbitrators complaints service via firstname.lastname@example.org